FAQ

Frequently asked questions

Hemp Products

Are your organic fabrics certified, i.e. Hemp?


Our Bodhi Hemp range which contains organic product are fully GOTS certified, and copies of certificates may be requested by customers upon purchasing our product.




Is Hemp organic?


Hemp is an environmentally friendly crop which requires no pesticides or herbicides when grown, therefore producing “organic” and environmentally friendly products. Most hemp producers do not go to the effort of certifying their hemp product – with the exception of those used for food.
100% hemp fabrics are considered “organic” however hemp blends may not, unless blended with, for example, organic cotton.





Shipping

How long does shipping take?


NZ Post services generally take 4 - 7 working days. To check which day you can expect a delivery, check out NZ Post Address & Postcode finder for more information. Visit https://www.nzpost.co.nz/tools/address-postcode-finder




Where are your items dispatched from?


We are a New Zealand based company and all orders are sent from our warehouse based in Auckland.




How do I know if you have shipped my order?


When you order has been shipped you will receive an email with your NZ Post tracking number, confirming your order has been fullfilled and sent.




How much does shipping cost in New Zealand?


The standard NZ Post tracking rates for one garment, tracked is $5.50. Rural delivery is an additional $2.50.




Do you ship to any other countries other than New Zealand or Australia?


No we don't at this time.





Other

Are all your items Made in New Zealand?


The Bodhi Babes and Bodhi Hemp ranges are all made in New Zealand. We are a business who takes pride in 'keeping it local' and producing garments in great working environments.




Where do you source your fabrics?


Depending on the product chosen fabrics are either made here in New Zealand, imported from Australia or Asia. Each product has further information about fabric type and origin.




What care instructions are recommended for your fabrics?


All of our fabrics are machine washable.
100% Hemp and Hemp/Cotton blend fabrics can be washed in warm to hot water.

No bleach should be used as it weakens the natural fibres.
Drip dry or line dry is recommended or professional cleaning.
Iron temperature can be hot for 100% Hemp and Hemp/Cotton blends.




What is your returns policy?


If you have ordered incorrectly or changed your mind, we have no obligation to accept a return. You can ask us about it, but you will pay any return freight, and a re-stocking fee. The quality of our products is extremely important to us. If you are not happy with a particular product please contact us via our contact page and we will get back to you as soon as possible.




What payment do you take?


We currently accept Visa and MasterCard credit and debit cards. You can also pay using PayPal.




Can we visit a store?


No, at this stage we are an online store only.
We do occasionally sell at local markets.
Follow our Facebook page for updates on where we may be.




Can I order a custom size?


We love new ideas and queries, please contact us via the contact page and we will try to action your request.




Limited Edition items - can I order again?


Limited Editions items are listed as limited edition as we have a limited supply of that particular fabric. When that fabric has been used up we cannot get it again from the fabric supplier.





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